Effective Date: 1-1-2025
Welcome to True Valor Supply. This Privacy Policy describes how True Valor Supply (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website at https://truevalorsupply.com (the “Site”). By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. If you do not agree with any part of this Privacy Policy, please discontinue your use of our Site.
1. Information We Collect
We collect several types of information to provide and improve our services:
1.1 Personal Information
We may collect personally identifiable information, including but not limited to your name, email address, phone number, billing information, and shipping address, when you voluntarily provide this information during account creation, placing an order, or contacting us for customer support.
1.2 Non-Personal Information
We may also collect non-personal information that cannot be used to identify you individually, such as IP addresses, browser types, and pages visited on the Site.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You may choose to disable cookies through your browser, though some features of the Site may not function properly.
2. How We Use Your Information
We use the information we collect for various purposes, including:
• To Process Orders – We use your personal and payment information to process and fulfill your orders, including shipping and billing.
• To Communicate With You – We may use your contact information to provide customer support, respond to inquiries, and inform you of updates, promotions, and relevant information related to our products.
• To Improve Our Site – We analyze usage trends and collect feedback to improve our Site, products, and user experience.
• To Comply with Legal Requirements – We may use your information as necessary to comply with legal obligations, enforce our policies, and protect against unauthorized access and misuse.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:
• With Service Providers – We may share information with third-party vendors or service providers who assist us in operating the Site, processing transactions, and delivering services.
• For Legal Compliance – We may disclose your information when required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
• In a Business Transfer – In the event of a merger, acquisition, or sale of assets, we may transfer your information to the successor entity.
4. Your Choices
You have choices regarding the collection and use of your information:
• Account Information – You may update, correct, or delete your account information by logging into your account on the Site.
• Marketing Communications – You may opt out of receiving promotional emails by following the unsubscribe link in the email or by contacting us at [support@truevalorsupply.com].
• Cookies – You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, certain features of the Site may not be available if cookies are disabled.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information as soon as possible. If you believe we might have information from or about a child under 13, please contact us at [support@truevalorsupply.com].
7. International Data Transfers
If you are accessing the Site from outside [Country/Region where your business is located], please be aware that your information may be transferred to, stored, and processed in [Country/Region]. By using our Site, you consent to the transfer of information to countries outside your country of residence, including the United States, which may have different data protection rules.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. If we make material changes, we will notify you by prominently posting a notice on our Site or sending you an email notification. Your continued use of the Site following any changes constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• Email: support@truevalorsupply.com
• Phone: (646) 820-8272
• Mailing Address: True Valor Supply, 27733 John R Road #25 Madison Heights, MI 48071
By using our Site, you agree to the terms of this Privacy Policy. Please review this Privacy Policy periodically for any updates or changes.
Who we are
Suggested text: Our website address is: https://truevalorsupply.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.